Information Assistants

Mission

Information Assistants (IAs) attend the front desk, welcoming students to the Academic Resource Center (ARC). They can help you learn more about the academic support available in the ARC, assist you in reviewing the tutoring schedule, or guide you to the available tutors during drop-in office hours. IAs also serve as the liaison between the ARC and the undergraduate student body to share feedback with the ARC and help the ARC promote and improve services.

Eligibility Requirements

ARC front desk picture

Information Assistants (IAs) are reliable and responsible with an enthusiasm for connecting students to academic resources. They are friendly and welcoming, with the ability to communicate effectively and solve problems efficiently. They are passionate about helping students access the ARC and providing feedback to the leadership team that can help the ARC work to engage students more effectively.

First and second-year students are prioritized for the IA position.

Application Form and Deadline:

Interested applicants should fill out this application form. 

The first-round application deadline is 11:59 PM, Sunday, August 24th, and the second-round deadline is 11:59 PM, Monday, September 1st. Priority consideration will be given to applicants who submit their materials by the first-round deadline. If additional positions remain available, applications submitted during the second round will also be reviewed. Selected candidates will be invited for on-site interviews scheduled between August 27th - September 4th.

Learn more about the Information Assistants program.

Click here to download the full Job Description.

Frequently Asked Questions About Information Assistants
How many hours do IAs work?

IAs typically work 5-8 hours per week.

What do IAs do during their shifts?

IAs staff the ARC front desk on the 5th floor of the West Hall and direct students to ARC walk-in sessions. They maintain the ARC space and ensure supplies and resources are well-stocked. IAs may work on semester-long group or individual projects with the goals of helping to advance ARC services and engaging students with the ARC.

How does the IA position help prepare students for future jobs?

The IA position helps students develop time management skills, professional and collaborative skills like communication and leadership, and familiarize themselves with the processes of the Academic Resource Center and the Academic Affairs Department at NYU Shanghai. The job prepares students for future positions in administration and coordination. IAs are also encouraged to apply for the Learning Assistant role in their upperclass years.